Ed Murphy
Co-Founder & President ImprintCX
15th Jun 2022
How do you design differentiated experiences for high-value customers?
Are all customers important? As a broad statement, yes, customers are important - for without customers you would have no business. But...
Loyalty
30th May 2022
Customer experience has become over-complicated - can it be simplified?
I am often asked what I do for a living. I usually say that I am a customer experience and employee engagement consultant. This is...
Engagement