Ed Murphy

Member Since: 20th May 2022

Ed Murphy

Co-Founder & President ImprintCX

15th Dec 2022

The recent PWC report “ Experience is everything: Here’s how to get it right ” validates many of the principles that leading global CX...

30th Nov 2022

Quiet quitting has been making headlines for the past few months It’s the latest buzz word for a problem that companies have always faced...

15th Jun 2022

Are all customers important? As a broad statement, yes, customers are important - for without customers you would have no business. But...

30th May 2022

I am often asked what I do for a living. I usually say that I am a customer experience and employee engagement consultant. This is...

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