LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
ElementalCoSec
Member Since: 11th May 2018
Blogger
Twitter
LinkedIn
Website

Director of Elemental CoSec, a company secretarial firm. Lawyer. Triathlete.

Elemental is one of the leading corporate services firms in the UK, providing company secretarial services, administrative services, accountancy services and corporate services to a full range of clients.

Feel free to browse our website www.elementalcosec.com or contact Nick on [email protected].

As experts in our field, our team provides you with the advice you need to ensure that your company is complying with its statutory obligations pro-actively and efficiently. We use solicitors, chartered secretaries, chartered accountants and other governance and compliance professionals to ensure that you get the advice you need.

ElementalCoSec
Director Elemental CoSec Limited
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
22nd Aug 2023

Giving customers more than inflation

The July inflation figures from the Office for National Statistics (ONS) bring a bit of a good news /bad news scenario. On the one hand,...
Blog
19th Jun 2023

Governing the customer experience

What governs the customer experience? From the customer’s point of view the answer may well be that their experience, good or poor, comes...
Blog
4th Apr 2023

Opening up Trans-Pacific trade

The UK’s access route to international markets took a step forward on 31st March 2023 with the announcement of the ‘substantial conclusion...
Blog
15th Feb 2023

Helping your customers towards a safer internet

“Everyone has a role to play in creating and maintaining a better online world.” That’s one of the central ideas behind Safer Internet Day...
Blog
17th Nov 2022

Catering for all your customers

Imagine you decide to hold a party and invite all of your customers. Aside from the logistics of fitting them into an acceptable space, one...
Blog
31st Aug 2022

Regard for the needs of your customers

One of the duties of a director as set out in law is “the need to foster the company’s business relationships with suppliers, customers and...
Blog
7th Apr 2022

Click for customer safety

In 2021 more than twenty thousand people were caught by remote access tool scams; resulting in a collective loss of over fifty-seven...
Blog
16th Feb 2022

Fostering business relationships with customers

Customer loyalty is a two way relationship. It works on mutual dependency, respect and trust. For readers of MyCustomer these are hardly...
Blog
1st Dec 2021

Governing for customer outcomes

What has corporate governance got to do with customers? It’s an interesting question and one with a simple answer: Everything. But the...
Blog
20th Oct 2021

Engaging customers in the green debate

The recent soar in energy prices has coalesced debate around the cost and supply of our future energy needs. And with the 2021 United...
Blog
  • Show more

Most read this week

Engagement
27th Sep 2023

Don't overlook the role of employee emotion

by
Peter Dorrington and Björn Kälin
Hand holding string which forms a brain inside woman's head

Trending

Engagement
27th Sep 2023

Don't overlook the role of employee emotion

by
Peter Dorrington and Björn Kälin
Engagement
26th Sep 2023

The future of CX is intelligent adaptive messaging

by
Ken Rapp

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift