LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2022
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Gary Pipes
Gary Pipes Sabio
Member Since: 1st Oct 2021
Blogger
Gary Pipes
Sabio Group
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
24th Jan 2022

Are you tracking customer intent?

Here’s how you can build rich insights that will help support business decisions… Voice is now a Digital User Interface (UI), and...
Blog
1st Oct 2021

How do you track your online storefront?

A positive customer experience (CX) through your digital channels makes a huge difference to how people feel about your business. Most...
Blog

Most read this week

Engagement
19th Aug 2021

Should you make things easy for customers?

by
Dr. Graham Hill
Any Answers comment Icon 5
Easy life customers

Trending

Technology
31st Mar 2023

Disjointed digitisation damaging customer support

by
Rhys Fisher
Engagement
19th Aug 2021

Should you make things easy for customers?

by
Dr. Graham Hill
Any Answers comment Icon 5
Voice of the Customer
12th Feb 2010

Implosion of a brand: What can we learn from...

by
Neil Davey
Any Answers comment Icon 3

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift