LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Glenn.Ross
Member Since: 13th Jul 2006
Blogger
Glenn.Ross
Vice-President, CRM American Cancer Society
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
This user has not written any posts yet.

Most read this week

Technology
20th May 2022

Empower customers to be their own heroes

by
Sue Nabeth Moore
Empowering your customers to be their own heroes

Trending

Technology
20th May 2022

Empower customers to be their own heroes

by
Sue Nabeth Moore
Engagement
17th May 2022

Could you be our 2022 CX Leader of the Year?

by
Chris Ward
Any Answers comment Icon 1
Data
16th May 2022

Measuring CX ROI is hampered by meaningless means

by
Peter Dorrington

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift