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Guy Chiswick
Guy Chiswick, MD, Webloyalty Northern Europe
Member Since: 27th Jun 2016
Blogger
Guy Chiswick
Managing Director, Northern Europe, Webloyalty Webloyalty
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12th Oct 2017

The benefits of proactive customer service

With customer expectations at an all-time high, a loyal consumer is hard to find. For this reason, it’s never been more important for...
Blog
29th Aug 2017

High street woes: How can retailers stay afloat?

Last week, Wilko reported that following an 80% drop in full year profits, almost 4,000 employees will be made redundant . It’s the latest...
Blog
1st Jun 2017

How can grocers keep pace with omnichannel?

The delivery of an omnichannel customer service and experience has never been more important. In a press conference last week, M&S...
Blog
17th Feb 2017

The future of mobile payments

In the last month, the adoption of mobile payments took a leap forward on both sides of the Atlantic. Target announced an upcoming roll-out...
Blog
24th Aug 2016

Untapped Potential in Generation Silver Shopper

It’s official. The number of older people buying online is up and looks to be increasing with every passing day. New figures from the...
Blog
30th Jun 2016

The age of the Unfaithful Consumer

With last-minute bids struggling to save Austin Reed, it’s a turbulent time for the retail community as we mourn the loss of yet another...
Blog

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