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Hannah Steiman
Member Since: 11th Feb 2020
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Hannah Steiman
President and Chief Strategy Officer Peak Support
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1st Dec 2021
Don't make these 5 service outsourcing mistakes
Outsourcing your customer support is not a decision to be taken lightly. There are hundreds, if not thousands of options to consider, and...
Blog
12th Mar 2020
Is your customer support team ready for COVID-19?
Customer service representatives are on the front lines of the response to COVID-19. At my local Walgreens, team members are dealing with...
Blog
