I am a highly motivated, Client Relationship and Operational Management professional with over 19 years experience managing significant clients with large commercial contract values, at Spratt Endicott Solicitors, specialising in Debt Recovery providing free advice, talking through any challenges a client is having in this area.

My primary focus is to deliver the most preeminent results for my clients and Spratt Endicott Solicitors, achieving business objectives and growth by sharing my expertise and market knowledge.  It is important for me to build client relationships and ascertain their business needs and requirements so I can help them maximise their revenue streams as quickly as possible by offering pro-active solutions and exceeding client expectations at all times.

I have a considerable operational background within the Financial Services and Legal sectors, I use my skills and experience to maximise profitability by developing relationships, understanding strategic requirements, and aligning business processes and operational effort to achieve the desired outcome. I am totally focused on delivering complete satisfaction and delight for my clients. I have a “can do” attitude and am eager to progress and deliver great results.

Our debt recovery department acts for a wide variety of businesses, from financial institutions to multinationals, sole traders and local authorities. This portfolio includes B2B, B2C and international debt. We work very closely with all of our clients developing relationships, understanding strategic requirements and aligning collections processes and operational effort to maximise profitability.

If you have any debt problems that you wish to discuss, please contact me either by email [email protected] or phone 01295 204151  and I will be happy to help you.

Specialties:

•   Debt Recovery processes – Pre and Post Legal

•   Client Development

•   Leadership

•  Process Improvements

•  Strategic Planning

•  Change Management

•   Bid Management

Outside of work I enjoy spending time with my family, friends and taking long walks with my dog.

I am a highly motivated, Client Relationship and Operational Management professional with over 19 years’

experience managing significant clients with large commercial contract values, at Spratt Endicott Solicitors

specialising in Debt Recovery providing free advice, talking through any challenges a client is having in this

area. My primary focus is to deliver the most preeminent results for my clients and Spratt Endicott Solicitors

achieving business objectives and growth by sharing my expertise and market knowledge.  It is important for

me to build client relationships and ascertain their business needs and requirements so I can help them

maximise their revenue streams as quickly as possible by offering pro-active solutions and exceeding client

expectations at all times.

I have a considerable operational background within the Financial Services and Legal sectors, I use my skills

and experience to maximise profitability by developing relationships, understanding strategic requirements,

 and aligning business processes and operational effort to achieve the desired outcome. I am totally focused

on delivering complete satisfaction and delight for my clients. I have a “can do” attitude and am eager to

progress and deliver great results.

Our debt recovery department acts for a wide variety of businesses, from financial institutions to multinationals, sole traders and local authorities. This portfolio includes B2B, B2C and international debt. We work very closely with all of our clients developing relationships, understanding strategic requirements and aligning collections processes and operational effort to maximise profitability.

If you have any debt problems that you wish to discuss, please contact me either by email [email protected] or phone 01295 204151  and I will be happy to help you.

Specialties:

•              Debt Recovery processes – Pre and Post Legal

•              Client Development

•              Leadership

•              Process Improvements

•              Strategic Planning

•              Change Management

•              Bid Management

Outside of work I enjoy spending time with my family, friends and taking long walks with my dog.

I am a highly motivated, Client Relationship and Operational Management professional with over 19 years’

experience managing significant clients with large commercial contract values, at Spratt Endicott Solicitors

specialising in Debt Recovery providing free advice, talking through any challenges a client is having in this

area. My primary focus is to deliver the most preeminent results for my clients and Spratt Endicott Solicitors

achieving business objectives and growth by sharing my expertise and market knowledge.  It is important for

me to build client relationships and ascertain their business needs and requirements so I can help them

maximise their revenue streams as quickly as possible by offering pro-active solutions and exceeding client

expectations at all times.

I have a considerable operational background within the Financial Services and Legal sectors, I use my skills

and experience to maximise profitability by developing relationships, understanding strategic requirements,

 and aligning business processes and operational effort to achieve the desired outcome. I am totally focused

on delivering complete satisfaction and delight for my clients. I have a “can do” attitude and am eager to

progress and deliver great results.

Our debt recovery department acts for a wide variety of businesses, from financial institutions to multinationals, sole traders and local authorities. This portfolio includes B2B, B2C and international debt. We work very closely with all of our clients developing relationships, understanding strategic requirements and aligning collections processes and operational effort to maximise profitability.

If you have any debt problems that you wish to discuss, please contact me either by email [email protected] or phone 01295 204151  and I will be happy to help you.

Specialties:

•              Debt Recovery processes – Pre and Post Legal

•              Client Development

•              Leadership

•              Process Improvements

•              Strategic Planning

•              Change Management

•              Bid Management

Outside of work I enjoy spending time with my family, friends and taking long walks with my dog.