HazelRaoult
Member Since: 16th Jul 2021
Blogger
PRmention
23rd Jan 2023
The ecommerce sector is growing. In 2020, 17.8% of global sales were made through online purchases. By 2025, that number is expected to...
Blog
5th Jan 2023
Customer experience is a critical factor impacting a customer’s eagerness to purchase, come back to the store , or recommend you to someone...
Blog
4th Jan 2023
In today's competitive market setting, an optimised customer experience (CX) is a must. Modern-day B2B customers seek friendly service,...
Blog
3rd Feb 2022
The economic upheaval we witnessed in the past two years has radically changed how we conceive and execute customer experience (CX). The...
Blog
29th Nov 2021
We have entered the peak season for retail and ecommerce businesses, starting with Black Friday, until the New Year. The final quarter is...
Blog
19th Oct 2021
The customer (or client, speaking of service businesses) isn’t always right. But the experience they have with your business is something...
Blog
31st Aug 2021
If you still think that brand and customer loyalty are what will keep your business ticking, think again! In this age of exponentially...
Blog