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Heather Foley
Member Since: 17th Sep 2014
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Heather Foley is a consultant at www.etsplc.com.

 ETS has been a partner to some of the world’s most respected companies since 1989, delivering specialist consultancy and leading edge technology in the following areas: employee research and engagement, leadership development, 360° feedback, performance management, and talent and succession planning.

ETS takes a bespoke approach to every project to ensure that all clients get their ideal survey solution. ETS doesn't have templates.  Nothing is off-the-shelf. Every programme created is specific to the client, ensuring real value is delivered.

Heather Foley
Consultant ETSplc
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12th May 2017

Sales secret number 1: make selling easy

What would you say if you could sell more, but with less effort? Happily, there’s little mystery to it, although almost no-one does it...
Blog
2nd Feb 2017

Marketing on a shoestring

It doesn’t matter how good your products or services are if no-one has ever heard of them. No company can survive without prospective...
Blog
19th Sep 2016

Finding more customers...on a shoestring

Some large and well-established companies enjoy huge marketing budgets. They employ teams of people to hire the top agencies to create...
Blog
20th Apr 2016

Just the two of us: establishing a partnership approach to selling

In the world of sales, the word ‘partnership’ has become so overused that it’s lost its original meaning. It’s a great shame because, when...
Blog
10th Mar 2016

Giving it to them straight: 360-degree feedback for your sales team

Are you sitting comfortably? Once upon a time there was a salesman. He worked hard every day and, as long as he met or beat his targets,...
Blog
16th Nov 2015

Walking on broken glass: customer service pitfalls to avoid

It’s amazing how much money companies invest in attracting new customers through sales, marketing and product development. And yet it’s...
Blog
29th Sep 2015

Sale and Return: how to keep your customers coming back

If there’s one thing worth investing in, it’s your customers. In particular, you may want to invest money, time and effort in attracting...
Blog
13th Jul 2015

Smooth operator: a guide to your perfect customer service worker

The customer services role is an easy one to fill, isn’t it? It should be a low-cost hire and not one that’s worth investing much time,...
Blog
27th Apr 2015

Into the lion's den: how to sell to an unhappy customer

Do you ever have disappointed customers? Ever wondered what would convince them to buy from you again? If you genuinely care about your...
Blog
1st Feb 2015

Highly recommended: how to get more referral business

It’s easy to find a great restaurant these days. You can rely on referral and review websites to see what’s tried and tested. It’s a win-...
Blog
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