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hickz1
Hicks
Member Since: 9th Feb 2015
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2nd Nov 2016

Training a new helpdesk worker? Have these tools

When your business adds a new helpdesk worker to your team, training can seem overwhelming at first. How can you possibly teach a new...
Blog
18th Oct 2016

The value of online reviews: Listen to the voice of the customers

Thanks to the internet, customers now have a channel to express their satisfaction or frustration – and smart companies are paying...
Blog
28th Oct 2015

Top Five Tips for Customer Engagement

Your business can only thrive on the recognition you earn from customers who appreciate your business. Not for the goods you offer, but for...
Blog
27th Oct 2015

7 Companies that Rock Customer Experience

A company might receive millions of complaints when it comes to a particular product or service, and its mission is to address each client...
Blog
24th Oct 2015

5 Must-Use Tools for a Better Customer Service Experience

The companies that are known for their impeccable services in the customer service area have more clients than the ones that do not pay...
Blog
30th Sep 2015

Keep Track of Your Customer Sales

Every business owner has to find a way to manage sales and keep track of all purchases that flow into the business. Losses, gains,...
Blog
11th Sep 2015

5 simple SEO steps that you can use to retain customers

Most people out there spend a lot of time and effort trying to earn links, build relationships and encourage their visitors to convert. But...
Blog
31st Jul 2015

Wikipedia and Your Business: Will a Wikipedia Page Win You More Customers?

Wikipedia is a free online encyclopedia with over 35 million articles on every topic under the sun. Wikipedia pages for businesses are...
Blog
30th Jun 2015

Social Media Monitoring Apps

Keeping a good brand name is vital for any successful business. Social media plays a huge role in that, as constant interaction with...
Blog
20th Jun 2015

How to use Twitter to Provide Excellent Customer Service

Although this can be good publicity when a customer is happy, it can also be a concern if a customer has cause to air a complaint...
Blog
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