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hideki hashimura
Hideki
Member Since: 24th Feb 2008
Blogger

An entrepreneur at heart, Hideki specilaises in digital transformation driven by customer strategy (CX, CRM, Customer Intelligence and Customer Centric Strategic Development). Project director for enterprise CRM/CX-driven digital architecture implementation projects. Value orientated and highly skilled at conceptualising, creating, mapping and carrying out solutions to an organisation's problems whilst maintaining an strategic focus. Hideki is the CMO of redk. 

hideki hashimura
CMO redk
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15th Nov 2018

4 barriers to customer service excellence

An exceptional customer experience should always be seen as real potential value differentiator in the modern marketplace. While this...
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