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Ivaylo Yorgov
Member Since: 1st Oct 2020
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Ivaylo Yorgov
Managing Director Gemseek
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14th Oct 2020
How to change your CX when change is hard
How to get C-level buy-in for CX improvement initiatives? How to ensure consistency of our approach to CX across departments? How to make...
Blog
12th Oct 2020
How to offer price-based recovery incentives
We all try very hard, yet, at one point or another our companies fail to deliver the services we promise our customers. This happens every...
Blog
