Login
Sign up
Subscribe to Newsletter
Search
Search
Menu
Marketing
Strategy
Technology
Data
Sales
Sales performance
CRM
Ecommerce
Service
Management
Contact centres
Channels
Customer Experience
Engagement
Loyalty
Voice of the Customer
Resources
Whitepapers & research
Webinars
Podcasts
Glossary
Industry news
CX Leader of the Year
Sessions
Blog
Search
Search
Subscribe to Newsletter
Ivaylo Yorgov
Member Since: 1st Oct 2020
Blogger
Connect
LinkedIn
Website
Ivaylo Yorgov
Managing Director Gemseek
Blog posts
Discussions
Discussion replies
Comments
14th Oct 2020
How to change your CX when change is hard
How to get C-level buy-in for CX improvement initiatives? How to ensure consistency of our approach to CX across departments? How to make...
Blog
12th Oct 2020
How to offer price-based recovery incentives
We all try very hard, yet, at one point or another our companies fail to deliver the services we promise our customers. This happens every...
Blog
