James Frampton
SVP and general manager EMEA SugarCRM
9th Jun 2022
Consumers today have a wealth of options; this puts immense pressure on organisations to ensure they deliver a consistently great customer...
Blog
22nd Nov 2021
“We will continue to focus relentlessly on our customers” was Jeff Bezos’ promise in his original letter to shareholders in 1997. This is a...
Blog
26th Mar 2021
With a black swan event changing the face of business, and indeed our daily lives, almost overnight, there’s a lot that’s been out of...
Blog