Member Since: 18th Oct 2021
Go To Market and ownership of the core Sabio contact centre solutions: Cloud services - CCaaS, Hosted and Hybrid. Annuity - Managed Services, Support Services and Network Services.
All in the pursuit of enabling our Clients in their aspiration of delivering brilliant customer experiences.
Group Head of Solutions Sabio Group
18th Oct 2021
How can you turn around advisor attrition rates in the contact centre?
Despite the upheaval caused by Covid-19, the annual rate of attrition among UK contact centre advisors remained at around 15% to 20%, in...Contact centres