Home
Marketing
Sub-categories
Strategy
Technology
Data
Strategy
Why lowering your prices can lose you customers
Strategy
Should you always give customers what they want?
Data
How Renault revitalised its CRM strategy
Selling
Sub-categories
Sales performance
CRM
Ecommerce
Sales performance
Why sales culture has to go beyond the sales team
Ecommerce
What do customers want from retail relationships?
Sales performance
Closing the sale is the only way to make money
Service
Sub-categories
Management
Contact centres
Channels
Management
Can monetary incentives improve service levels?
Management
Why emotions shouldn't be a service priority
Contact centres
Sponsored
The 10 Chatbots for Enterprise Customer Service
Experience
Sub-categories
Engagement
Voice of the Customer
Loyalty
Voice of the Customer
“Our feedback programme has changed our culture”
Engagement
Why customer journey research has gone wrong
Loyalty
Forget NPS - measure customer needs instead
Community
Sub-categories
Blogs
Industry insights
Discuss
Complaints
How negative reviews help to build customer trust
Data management
Humans and tech must collaborate in the GDPR age
Customer experience management
How to map the emotional journey of your CX
Hot topics
Sub-categories
General Data Protection Regulation (GDPR)
Customer journey
Chatbots
General Data Protection Regulation (GDPR)
Humans and tech must collaborate in the GDPR age
General Data Protection Regulation (GDPR)
Will GDPR complaint kill programmatic advertising?
General Data Protection Regulation (GDPR)
Vote Leave firm is served first GDPR notice
More
Resources
About MyCustomer
About SIFT
Advertise on MyCustomer
Terms of use
Privacy policy
Contact us
Got a question?
Search
Enter your keywords
Enter your keywords
Login
Register
jamestrader
Member Since: 15th Jan 2015
Blogger
jamestrader
Marketing
Software
Blog posts
Discussions
Discussion replies
Comments
This user has not written any posts yet.
