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Jamie Lawrence
Member Since: 18th Apr 2013
Jamie Lawrence
Editor HRZone
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7th Oct 2016
Four robots that are revolutionising retail jobs
The age of automation is here and it’s growing at a blistering rate. While there’s talk of robots replacing lawyers, automating knowledge...
Ecommerce
16th Feb 2015
Time to integrate Voice of the Customer and employee engagement surveys?
Employee engagement has already emerged as one of the items high on the agenda of customer-centric businesses in 2015, and was a key theme...
Voice of the Customer
11th Mar 2013
Collaboration between business and IT accelerating customer experience
New research has revealed that collaboration between IT and other business divisions is enabling organisations to deliver superior customer...
Strategy
