Janine Milne
Member Since: 24th May 2002
- Internet World
17th Jan 2012
Recruitment firm finds hire benefits from Cloud CRM
Recruitment firm Verticality has sliced 30% off its customer relationship management (CRM) costs and improved sales leads by swapping Cloud...
CRM
13th Jan 2012
Cloud CRM is top of the class for business school
Manchester Business School (MBS) has chosen Cloud-based Salesforce CRM to help strengthen its client relationships and drive new customer...
CRM
13th Oct 2011
CRM in action: TalkTalk
Customisation is often viewed as a chink in the armour of on-demand CRM compared to on-premise, but this isn't necessarily the case, as...
CRM
18th Aug 2011
Wellcome Trust: Driving customer service and cost benefits from the Cloud
UK charity Wellcome Trust explains how its Cloud initiative has improved its customer service, while stripping £1.4m from IT costs over the...
Management
28th Jul 2011
SQS explains its conversion to sales in the Cloud
When SQS Group reorganised, it quickly became clear that spreadsheets were no longer up to the job of managing its sales and management...
CRM
19th Jul 2011
Cloud CRM makes sizeable contribution to charity's success
Children’s charity Compassion has cut nearly £300,000 costs in one year and increased donations, thanks to RightNow’s Cloud-based customer...
CRM