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Brand purpose delivers ad impact but can backfire
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CMOs ignoring IT despite customer consequences
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Retailer warnings as ecommerce expectations rise
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How ABANCA created a customer-centric culture
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MBA in Customer Love: Could you pass the 10 tests?
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CSAT, NPS or CES - it's not about the numbers
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iPhone vs. Android App Development – 11 Difference
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CX Leader of the Year
John Cheney
Member Since: 5th May 2011
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John Cheney
CEO Workbooks.com
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