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Jo Weigh
Jo Weigh
Member Since: 21st Mar 2022
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Jo Weigh is Senior Manager for Consulting in EMEA at TTEC with a wealth of expertise in the CX and outsourcing industry focussing on digital transformation and enablement for industries including Retail and Financial Services.

Jo is helping some of today’s leading brands achieve their full potential by humanising  business and delivering truly exceptional customer and employee experience.

 

Jo Weigh
Senior Manager Consulting EMEA TTEC
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23rd Mar 2022

Will retail survive the dramatic drop in footfall?

Retail footfall in the UK decreased by 17.1% year-on-two-years (Yo2Y) last month according to the British Retail Consortium (BRC). The BRC...
Blog
3rd Feb 2022

The environmental impact of online shopping

We all know how convenient it is to shop online, but have you ever considered just how many items are returned and what this process of...
Blog
29th Nov 2021

Shifting retail customers through to a purchase

When we talk about retail channel shift, the emphasis is usually on the difference between a physical shop and an e-commerce channel. But...
Blog
21st Oct 2021

Why EV brands need to focus on customer engagement

The London EV Show is coming soon. It is exciting to see the agenda being shaped in more detail now because the conference speakers are...
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