LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Joanna Clark Simpson
Joanna Clark Simpson
Member Since: 21st Oct 2020
Blogger
Twitter
LinkedIn
Website

I'm a Head of Marketing at PissedConsumer.com, a review platform and consumer advocacy website. I’ve worked in the marketing area for over 14 years and have gained extensive experience in communication with businesses, customers, and media representatives. Aside from helping customers be heard, I also intend to help businesses improve their relations with clients through reviews. While performing my role as a marketer, I write articles with tips and collaborate with the media on informative news stories.

Joanna Clark Simpson
Head of Marketing at PissedConsumer.com
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
12th May 2022

How the customer voice impacts your growth

We all know that customer reviews are critical for businesses. But it is entirely possible to have too much of a good thing. If you’re...
Blog
23rd Mar 2022

How to overcome failure with loyal customers

If the first universal truth of a successful business is that you must please your customers, the second universal truth is that you’re...
Blog
20th Jan 2022

Top complaints that made the PissedConsumer list

Customers take to the internet when things go sideways with a company or service provider. Online reviews provide a great way for consumers...
Blog
11th Nov 2021

How customer communications strengthens branding

Clear communication is an absolute essential for fruitful customer engagement, and hence, critical to the growth of your business. With the...
Blog
13th Sep 2021

5 best practices for consumer satisfaction

Have you ever asked yourself why customer satisfaction is important? Crucially, as few as one in every 26 unsatisfied customers will...
Blog
24th Jun 2021

Tips on how to improve your branding and marketing

Titans in your industry often hit the headlines. This is because their products are marketed so admirably. So, why not relate what they do...
Blog
22nd Mar 2021

How to improve customer loyalty through reviews

One of the most primary parameters to measure your company’s success is customer loyalty – how likely your clients are to come back to you...
Blog
19th Jan 2021

EU GDPR: Consumer Rights and Privacy Protections

Disclaimer: This article does not constitute legal advice. You’ve probably received countless emails with subject lines like this lately: “...
Blog
26th Oct 2020

How the GDPR impacts email marketing

Disclaimer: This article does not constitute legal advice. With the European Union (EU) putting into effect new consumer privacy...
Blog

Most read this week

Channels
3rd Dec 2015

Is AI the future of customer service?

by
Chinia Green
Any Answers comment Icon 1

Trending

Channels
3rd Dec 2015

Is AI the future of customer service?

by
Chinia Green
Any Answers comment Icon 1
Voice of the Customer
6th Jul 2022

The power of problem-solving for CX professionals

by
Albrecht Enders
Engagement
4th Jul 2022

Can a degree add credibility to CX certification?

by
Rhys Fisher
Any Answers comment Icon 1

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift