Joanna Clark Simpson

Member Since: 21st Oct 2020
Blogger
I'm a Head of Marketing at PissedConsumer.com, a review platform and consumer advocacy website. I’ve worked in the marketing area for over 14 years and have gained extensive experience in communication with businesses, customers, and media representatives. Aside from helping customers be heard, I also intend to help businesses improve their relations with clients through reviews. While performing my role as a marketer, I write articles with tips and collaborate with the media on informative news stories.
Head of Marketing at PissedConsumer.com
19th Jul 2022
There is not a company out there that wants to provide bad customer service. Everyone is focused on the customer experience or CX, and...
Blog
12th May 2022
We all know that customer reviews are critical for businesses. But it is entirely possible to have too much of a good thing. If you’re...
Blog
23rd Mar 2022
If the first universal truth of a successful business is that you must please your customers, the second universal truth is that you’re...
Blog
20th Jan 2022
Customers take to the internet when things go sideways with a company or service provider. Online reviews provide a great way for consumers...
Blog
11th Nov 2021
Clear communication is an absolute essential for fruitful customer engagement, and hence, critical to the growth of your business. With the...
Blog
13th Sep 2021
Have you ever asked yourself why customer satisfaction is important? Crucially, as few as one in every 26 unsatisfied customers will...
Blog
24th Jun 2021
Titans in your industry often hit the headlines. This is because their products are marketed so admirably. So, why not relate what they do...
Blog
22nd Mar 2021
One of the most primary parameters to measure your company’s success is customer loyalty – how likely your clients are to come back to you...
Blog
19th Jan 2021
Disclaimer: This article does not constitute legal advice. You’ve probably received countless emails with subject lines like this lately: “...
Blog
26th Oct 2020
Disclaimer: This article does not constitute legal advice. With the European Union (EU) putting into effect new consumer privacy...
Blog