LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
JoeyColeman
Joey Coleman
Member Since: 15th Mar 2018
Blogger
Twitter
LinkedIn
Website

For over a decade, Joey Coleman has helped organizations retain their best customers and turn them into raving fans. He’s an award-winning speaker who has worked with companies ranging from small startups to major brands such as Whirlpool, NASA, and Zappos, and his First 100 Days® methodology helps fuel successful customer experience endeavors at companies and organizations around the world. His upcoming book, “Never Lose a Customer Again” (available April 2018), helps businesses learn how to turn any sale into a lifelong customer.

JoeyColeman
Professional Speaker and Writer Joey Coleman
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
19th Apr 2018

How will your brand maximise the AI revolution?

Living with artificial intelligence involved a learning curve for my wife and me, but at 4 years old, our son is completely at ease with...
Blog
27th Mar 2018

How to tame buyer’s remorse in 4 simple steps

Almost everyone in business is familiar with the term 'buyer’s remorse,' but almost no one does anything to address it. As humans, we’re...
Blog

Most read this week

Loyalty
19th May 2022

What Netflix’s customer crisis teaches us about CX

by
Mikhail Dubov
Any Answers comment Icon 1
Netflix

Trending

Technology
20th May 2022

Empowering customers to be their own heroes

by
Sue Nabeth Moore
Engagement
17th May 2022

Could you be our 2022 CX Leader of the Year?

by
Chris Ward
Loyalty
19th May 2022

What Netflix’s customer crisis teaches us about CX

by
Mikhail Dubov
Any Answers comment Icon 1

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift