It might be useful to note that in a just-completed poll of 14,000 PC Magazine readers Apple finished on top. Your "grass is greener on the other side" presumption appears to be unfounded. Here is a quote from PC Mag:
"18th Annual Reader Satisfaction Survey
The Particulars
Who's doing it right? As usual, Apple receives the highest ratings for overall satisfaction with both desktops and notebooks, and it is a Readers' Choice award recipient."
Your first letter to Steve Jobs should have been a request for assistance, rather than the announcement of your nonnegotiable boycott of all Apple products due to a failed interchange between you and an unnamed tech person. Loud pronouncements, overarching generalizations and assertions of collective Apple guilt by association do not make for good starting points in the search for a mutually satisfactory resolution of this issue. Having had an excellent personal experience in requesting the free repair of an out-of-warranty iBook directly from Steve Jobs, I might suggest that you try the same thing and take down your rant unless you find due grounds to re-post it. Write to: [email protected]
My answers
It might be useful to note that in a just-completed poll of 14,000 PC Magazine readers Apple finished on top. Your "grass is greener on the other side" presumption appears to be unfounded. Here is a quote from PC Mag:
"18th Annual Reader Satisfaction Survey
The Particulars
Who's doing it right? As usual, Apple receives the highest ratings for overall satisfaction with both desktops and notebooks, and it is a Readers' Choice award recipient."
Your first letter to Steve Jobs should have been a request for assistance, rather than the announcement of your nonnegotiable boycott of all Apple products due to a failed interchange between you and an unnamed tech person. Loud pronouncements, overarching generalizations and assertions of collective Apple guilt by association do not make for good starting points in the search for a mutually satisfactory resolution of this issue. Having had an excellent personal experience in requesting the free repair of an out-of-warranty iBook directly from Steve Jobs, I might suggest that you try the same thing and take down your rant unless you find due grounds to re-post it. Write to: [email protected]