LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2022
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
JohnSpooner_H2O.ai
John Spooner, H2O.ai
Member Since: 1st Mar 2021
Blogger
Facebook
Twitter
LinkedIn
Website

John leads the EMEA technical and data science teams at H2O.ai, the leading AI technology company, and advises organisations on how to effectively apply and embed artificial intelligence into their business decision-making. Computers, numbers, statistics and problem solving have always been his passions, and he has spent his entire career specialising in solving business problems using advanced analytics. 

JohnSpooner_H2O.ai
Head of Artificial Intelligence, EMEA H2O.ai
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
17th Sep 2021

Cookies are leaving online marketing but data ?

Since the start of the World Wide Web (and doesn’t that seem like an ancient phrase) as the main way for us to ride the Information...
Blog
2nd Mar 2021

How AI software is key to UK Plc’s bounce back

I am not alone in wanting a full economic recovery to come quickly. But will British business fluff this once-in-a-lifetime opportunity?...
Blog

Most read this week

Engagement
17th Mar 2023

Revealed: The 5 factors harming agent experience

by
Nicole Kyle
Any Answers comment Icon 1
Contact centre agent

Trending

Engagement
17th Mar 2023

Revealed: The 5 factors harming agent experience

by
Nicole Kyle
Any Answers comment Icon 1
Engagement
27th Sep 2016

Why NOW is the time to map your customer journey

by
Chris Ward
Any Answers comment Icon 8
Engagement
23rd Mar 2023

Have brands given up trying to improve CSAT?

by
Colin Shaw

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift