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JTRipton
Member Since: 25th Sep 2014
Blogger
JTRipton
Business Consultant Freelance
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14th Sep 2017

How to Improve Your Mobile Customer Engagement

If you think that you have a handle on your customer engagement strategy online, then you’re in for a rude awakening. While many...
Blog
13th Dec 2016

How to use video for better customer service

It doesn’t matter what business you think that you’re in; your real business is increasing customer retention and conversions. Without...
Blog
4th Mar 2016

Are You Implementing 2016’s Most Innovative Customer Service Trends?

In the digital age, good customer service is more important than ever. Research shows that news of bad service is passed on to more than...
Blog
6th Nov 2015

5 Ways to Strengthen Your Bond With Customers

It takes more than just providing quality products and services to have a successful business—your reputation can be made or shattered by...
Blog
2nd Nov 2015

5 Careers Where Customer Service Is King

The customer experience is the most important thing in the sales and retaining client’s life cycle. Keeping the customer happy is not only...
Blog
30th Jun 2015

3 Companies Who Did Social Media Marketing Right

Social media is a powerful tool for marketing in today’s business world. The right social media campaign can generate quite a lot of buzz...
Blog
3rd Jun 2015

Which Payment Options Should You Offer Customers?

In the past there was only one payment option for customers in a store or even clients that you had. That option was cash or credit right...
Blog
1st May 2015

How to Encourage Customer Loyalty with Gamification

Customer loyalty is the most important thing that a company can have. Building this loyalty doesn’t have to be difficult and often times is...
Blog
31st Mar 2015

4 Ways An MBA in Business Analytics Prepares You to Manage Customers Effectively

Most business interactions boil down to two components: data and relationships. A degree in business analytics might seem to prepare you...
Blog
18th Mar 2015

Service Strategies To Improve Your Business Growth and Reputation

Today's customer service needs to be more than a friendly voice on the phone. People don't communicate the way they did a decade ago. That'...
Blog
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