LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Julian Reiter
Member Since: 28th Nov 2015
Julian Reiter
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
20th Sep 2010

Loyalty schemes: Time to combine convenience and loyalty?

Julian Reiter asks whether it's time we put our digital and technical capabilities to good use and introduce a 21st century version of a...
Loyalty

Most read this week

Technology
11th Dec 2023

4 steps to create a seamless customer experience

by
John Quaglietta and Kathy Ross
The concept of coherence and coordination. stock photo

Trending

Technology
11th Dec 2023

4 steps to create a seamless customer experience

by
John Quaglietta and Kathy Ross
Voice of the Customer
6th Dec 2023

NPS is still the best CX metric we have!

by
Maurice Fitzgerald
Any Answers comment Icon 4
Strategy
5th May 2005

Pharmaceutical CRM fails due to lack of planning

by
MyCustomer Newsdesk

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift