Resources
Events & webinars
CX Leader of the Year
Subscribe to Newsletter
Login
Register
Subscribe to Newsletter
Login
Register
Marketing
Sub-categories
Strategy
Technology
Data
Strategy
Why a crisis could be a good thing for your brand
Strategy
CMO as CX leader: How to make it work
Data
Drivers of Agile success for insight teams
Sales
Sub-categories
Sales performance
CRM
Ecommerce
CRM
The 2019 CRM buyer's guide
CRM
Five differences between CDP and CRM
CRM
Sponsored
Is your CRM strategy advanced enough for AI?
Service
Sub-categories
Management
Contact centres
Channels
Management
Why are so many CX programmes failing?
Management
Why customers shouldn't write your service vision
Contact centres
How should the utilities sector handle complaints?
Customer experience
Sub-categories
Engagement
Voice of the Customer
Loyalty
Loyalty
Change customer behaviour: Penalise vs incentivise
Loyalty
How adored brands satisfy customer emotions
Engagement
Sponsored
Employee engagement tips for hypergrowth companies
Community
Sub-categories
Blogs
Discuss
Industry insights
Contact centres
3 ways cloud improves customer service
Customer experience management
Build deeper relationships with banking customers
Customer experience management
Creating a new level of connectedness
Hot topics
Sub-categories
Contact centres
Customer emotion
Chatbots
Contact centres
Sponsored
3 ways cloud improves customer service
Contact centres
Sponsored
Improve customer satisfaction in a call centre
Be empowered - read our content
More
Resources
About MyCustomer
About SIFT
Advertise on MyCustomer
Terms of use
Privacy policy
Contact us
Got a question?
Search
Enter your keywords
Enter your keywords
Resources
Events & webinars
CX Leader of the Year
Ryan Stuart
Member Since: 16th May 2019
Ryan Stuart
CEO
Kapiche
Articles
Blog posts
Discussions
Discussion replies
Comments
5th Jul 2019
Four ways to design customer surveys for action, not just insight
Four tips to build better surveys to give you results that represent what customers truly think, which gives your team the insights they...
Voice of the Customer
