Member Since: 16th May 2019
I lead a talented team in building technology that makes understanding data a breeze. Companies around the world use Kapiche to quickly understand and act upon customer opinion through NPS, CSAT, reviews, surveys, and social data.
Kapiche is revolutionising business intelligence to create a world where organisations make human-centric decisions & every voice is heard.
Personally, I'm an entrepreneur and leader of teams. My training is in Software Engineering where I have 10+ years of experience designing/developing backend, frontend and deployment solutions. Strong experience with agile development practices, cloud deployments and project management.
Passion: Using data and technology to make better business decisions.
Founder & CEO Kapiche
3rd May 2022
Four ways to future-proof insights to maximise the ROI of CX
Insights-driven organisations are capturing more of the market and growing revenue faster than any other organisation. Forrester estimated...Data
1st Dec 2021
Why insight teams need a seat at the table for the CX survey strategy
If the quality of customer data is garbage, any insights you provide to the organisation are going to be garbage as well. This isn’t the...Voice of the Customer
5th Jul 2019
Four ways to design customer surveys for action, not just insight
Four tips to build better surveys to give you results that represent what customers truly think, which gives your team the insights they...Voice of the Customer