Karen Dikson

Member Since: 6th Apr 2017

Blogger

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Karen Dikson is a marketing expert a and entrepreneur. She is a regular contributor for a several marketing and educational resources, including HuffingtonPost.

Karen Dikson

Marketing Expert, Entrepreneur

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23rd Jun 2017

Self-Service as a Hot Trend of Customer Service

It seems like a long time ago when customers were simply passive consumers of services and commodities. Contemporary businesses, on the...

Blog

15th May 2017

Ready to Hire? How to Build a Strong Service Team

If you are running an online business in this day and age, there are plenty of things out there which can make it easier for you. We are...

Blog

10th Apr 2017

How to Turn a Blog into a Lead Generation Machine

With Google putting high-quality content above everything else, the focus of just about every digital marketing campaign has shifted toward...

Blog

Self-Service as a Hot Trend of Customer Service

Ready to Hire? How to Build a Strong Service Team

How to Turn a Blog into a Lead Generation Machine

Emotional attachment is the key to customer growth

How to turn statistics into a visual CX roadmap

A brief history of contact centres: from costs...

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