Kate Phelon MYC
Member Since: 7th Dec 2005
Project Manager Sift Media
11th Oct 2012
Using Enterprise Social Networking to improve staff engagement & customer service levels
Andy Hall, Helpdesk Manager at m-hance, reflects on how m-hance Social Business has positively impacted his Support team and has helped to...
Management
11th Oct 2012
Using m-hance Social Business to increase employee engagement
This video reveals how Enterprise Social Networking technology such as m-hance Social Business is ideal for engaging employees (including...
Technology
4th Oct 2012
Is your business social?
m-hance Social Business is a valuable tool for companies who need to find a more efficient way of working together. Sitting under the...
Technology
24th Sep 2012
Microsoft Dynamics CRM Case Study from Evolution Healthcare and m-hance
This case study details how Evolution Healthcare used Microsoft CRM within their specialism of delivery into the home setting. Benefits...
CRM
27th Jul 2012
Dave Paulding Discusses Customer Service
Dave Paulding, Interactive Intelligence's regional director for the UK, Middle East and Africa discusses customer service.
27th Jul 2012
Cloud Uptake on the Rise
Dave Paulding, Interactive Intelligence's regional director for the UK, Middle East and Africa discusses how we are seeing a wider...
27th Jul 2012
The Benefits of Business Process Automation
Watch this short segment to hear Dave Paulding, Interactive Intelligence, discuss the key benefits of implementing business process...
27th Jul 2012
Customer Success Story: Abtran
Watch this video to learn more about Abtran, Ireland's largest business process services company, and how they used Interactive...
22nd Jun 2012
Kirk - Build Your Brand Nation with Online Social CRM Software by Lithium Technologies
Lithium employee, Kirk talks about his experience and role working at Lithium by answering the following questions: 1. What was Lithium...
22nd Jun 2012
Erin - Build Your Brand Nation with Online Social CRM Software by Lithium Technologies
Lithium employee, Erin talks about her experience and role working at Lithium by answering the following questions: 1. What is Lithium like...