LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Kat Hirsch
Katharine Hirsch
Member Since: 30th Oct 2020
LinkedIn
Website

Creative problem-solver with an entrepreneurial mind, passionate about design, branding and storytelling. Dedicated to reinvigorating IT companies with innovative and cross-functional marketing strategies, that impact engagement and effectiveness. Committed to successfully delivering the marketing objectives of global programs and campaigns to produce targeted results.

Kat Hirsch
Marketing Manager Intouch Insight
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
2nd Nov 2020

How to cultivate trust in times of change: An Interview with Jeanne Bliss & Erin Fenn

We conducted an interview with Jeanne Bliss, CEO/Founder of CustomerBliss, and Erin Fenn, Executive Vice President at Intouch Insight...
Engagement

Most read this week

Engagement
3rd Aug 2022

To be a successful CX leader, don't be a Boris

by
Neil Davey
Boris

Trending

Engagement
3rd Aug 2022

To be a successful CX leader, don't be a Boris

by
Neil Davey
Voice of the Customer
29th Jul 2022

Why your customer feedback data isn't actionable

by
Sue Duris
Any Answers comment Icon 7
Management
2nd Aug 2022

Sony & Adidas named amongst service list of shame

by
Rhys Fisher
Any Answers comment Icon 2

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift