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KaumudiTiwari
Member Since: 30th May 2022
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KaumudiTiwari
Digital Marketing Lead Zonka Feedback
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11th Jul 2023
Measuring Net Promoter Score for your SaaS Product
Most successful businesses have one thing in common, a bunch of loyal customers. And when it comes to SaaS business, the importance of...
Blog
6th Sep 2022
Net Promoter Score (NPS) Benchmarks
Net Promoter Score is one of the most popular CX metrics organizations use to measure Customer Loyalty. It involves a simple survey asking...
Blog
15th Jun 2022
NPS benchmark & industry trends in 2022
“How loyal are your customers?” This question is difficult to answer, but there is a solution to every difficulty. For this question, the...
Blog
