Kees de Vos
Member Since: 28th Nov 2015
Chief Product Officer, MetaPack
6th Jan 2016
Ecommerce delivery trends: What contributes to a positive experience?
Today’s connected consumers demand both choice and flexibility when it comes to receiving their online orders – and will not hesitate to...
Ecommerce
14th Jan 2014
Will omnichannel become omnipresent in 2014?
Towards the end of the year, I always take some time to look back at the last 12 months and try to summarise the three to four big changes...
Channels
29th May 2013
How B2B brands can be omnichannel businesses too
The world of commerce is increasingly complex and represents both a challenge and an opportunity for the enterprise. Ecommerce offered web...
Channels
29th Aug 2012
B2B multichannel: Eight ways to become a 'channel neutral' business
With customer expectations changing, Kees de Vos takes a look at why today’s enterprises need to transform themselves into channel neutral...
Ecommerce
23rd Apr 2012
Driving multichannel customer experience with a single view of key data points
Kees de Vos explains why establishing a single view of key multichannel data means understanding why the data points are different in a...
Channels