Member Since: 29th Apr 2010
Managing Director at Maru/Syngro - passionate about enhancing customer experiences.
Maru/SynGro is a leading Customer Experience technology company providing next generation Customer Experience reporting, analytics, and performance management software to empower enterprises with the customer insight they need to drive profitable action. Our global clients integrate omnichannel customer feedback with financial, operational, and CRM data to make business improvements of unambiguous value.
Our clients collect and act on customer insight from more than 80 countries and in 30 different languages.
Managing Director Maru/SynGro
26th May 2011
Going back to basics – who are your customers?
Keith Schorah discusses finding a practical and repeatable system for achieving more complete understanding of different interactions with...Engagement