LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Kym Reynolds
Kym Reynolds SmartFocus
Member Since: 13th Jul 2016
Blogger
Website
Kym Reynolds
SmartFocus
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
6th Dec 2016

Why email is still essential

Why email is still an essential part of effective cross-channel digital marketing by Kym Reynolds, Senior Marketing Expert at SmartFocus...
Blog
28th Oct 2016

Where are you in the content marketing multiverse?

A multiverse is a term in physics used to describe the multitude of universes that exist alongside the one we live in. Marketers have...
Blog
28th Oct 2016

What is a content multiverse?

And why managing it is becoming the most important challenge facing marketers in today’s connected world by Kym Reynolds, senior marketing...
Blog
18th Oct 2016

How to make the most of user generated marketing

Attracting and keeping your customers’ attention is not easy. You need to identify the right audience at the right time, make the right...
Blog

Most read this week

Management
20th Sep 2023

Help internal customers look after external ones

by
Stephanie Edwards
Any Answers comment Icon 2
People holding hands

Trending

Management
20th Sep 2023

Help internal customers look after external ones

by
Stephanie Edwards
Any Answers comment Icon 2
Technology
21st Sep 2023

Why AI won’t threaten personalisation

by
Mary Nelson
Engagement
1st Oct 2019

The CX thought experiment that CEOs must conduct

by
Steven Keith

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift