Larry Alton
Member Since: 18th Mar 2014
Indepedent Business Consultant Freelance
10th Jun 2017
When a customer visits your website, they make a lot of judgments about whether or not you’re an organization they want to trust. The...
Blog
5th Jun 2017
It wasn’t long ago when a plain website that sported your name, services, and relevant information was considered perfectly adequate...
Blog
23rd May 2017
When you think of customer support, you might picture a cashier ringing someone up at the register, or an employee handling customer...
Blog
17th May 2017
Search features are designed to enable your visitors to quickly find whatever they’re looking for. Yet, some websites don’t return search...
Blog
12th May 2017
Your customer service team is the force responsible for your customer loyalty and retention. Without a strong central team of employees...
Blog
3rd May 2017
You understand the significance of collecting customer feedback. Whether it’s solicited or unsolicited, feedback gives you insight into...
Blog
29th Mar 2017
Communication in today’s world involves more than just sitting down for a meeting or making a phone call, and can also include video...
Blog
16th Mar 2017
Everybody and their mother thinks they can be a consultant. It’s a hypercompetitive industry filled with people of all experiences,...
Blog
21st Feb 2017
Communication is at the heart of engaging and delighting customers. The problem is that, even with all of the new advancements in...
Blog
8th Feb 2017
Whether you realize it or not, your sales department is one of the single most important extensions of your business. But are you doing...
Blog