LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
marryfabien
Member Since: 7th Mar 2017
Blogger

Fabien Marry is a senior UX consultant and mobile lead at cxpartners, with a special interest in shaping how the internet, together with mobiles, tablets and smartwatches, continues to change the way we live.

marryfabien
Senior UX Consultant and Mobile Lead cxpartners
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
8th Mar 2017

7 reasons people aren’t using your voice UI

Voice interfaces are finally ready for prime time, thanks to mature technology and real user needs. But you wouldn't always know it looking...
Blog

Most read this week

Technology
11th Dec 2023

4 steps to create a seamless customer experience

by
John Quaglietta and Kathy Ross
The concept of coherence and coordination. stock photo

Trending

Technology
7th Dec 2023

Don't risk conversational AI without a CLM

by
Mark Oppermann
Any Answers comment Icon 1
Technology
11th Dec 2023

4 steps to create a seamless customer experience

by
John Quaglietta and Kathy Ross
Voice of the Customer
6th Dec 2023

NPS is still the best CX metric we have!

by
Maurice Fitzgerald
Any Answers comment Icon 4

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift