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Matt Hollingsworth
Member Since: 23rd May 2014
Matt Hollingsworth
Managing Account Director Acxiom
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20th Aug 2012

Five tips to get best value from Big Data

Matt Hollingsworth outlines a five-step plan to extract the most value from Big Data. Data has been getting considerably bigger for many...
Data

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Engagement
27th Sep 2023

Don't overlook the role of employee emotion

by
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Contact centres
19th Jul 2019

Why it's time to change our call centre metrics

by
Jeff Gallino
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