Matt Shealy

Member Since: 5th Nov 2018

Blogger

Bio

Matt Shealy is the President of ChamberofCommerce.com. Chamber specializes in helping small businesses grow their business on the web while facilitating the connectivity between local businesses and more than 7,000 Chambers of Commerce worldwide.

Matt Shealy

President ChamberofCommerce.com

30th Oct 2019

9 Email Tips for a Better Customer Sales Journey

Email marketing is one of the many tools of the trade for modern sales teams. When done well, it is incredibly effective at maintaining...

Blog

18th Aug 2019

Support teams leverage automation for better CX

There’s a big disconnect in the way companies assess their customer service and the way their customers view it. 80 percent of businesses...

Blog

23rd May 2019

3 ways to personalise the customer journey

Today's customers have unprecedented control over the buying process. According to Hubspot , 60% of customers don't want to reach out to...

Blog

22nd Apr 2019

Why CX Leaders Are All In on the DevOps Culture

Enterprises are just starting to make the connection between DevOps and improved customer experience. Increasingly, marketing leaders are...

Blog

20th Mar 2019

Automation is Creating Better Customer Experience

The stats speak for themselves; 71% of companies use marketing automation . So if you’re not, you’ll soon be left behind. Luckily for you,...

Blog

14th Feb 2019

Turn your contact centre into a revenue generator

Is your customer contact centre feeling more like a cost centre than an opportunity? It’s time to change your approach. Customer contact...

Blog

3rd Jan 2019

Use text messaging for better customer service

When the term small business comes up, far too often, it is viewed with a negative connotation. This is common in all aspects of life...

Blog