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maz iqbal
Maz Iqbal
Member Since: 19th Jan 2007
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Maz is a customer focussed business strategist and a management consultant. He specialises in customer strategy, customer experience and relationship marketing. Maz has a deep interest in people, relationships and business.  He has over 20+ years of experience that spans marketing, sales, service, logistics, finance, HR and IT. 

 

maz iqbal
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22nd Nov 2017

Is this emotion the missing ingredient in your customer experience design?

What matters and is missing in those who are working on improving the customer/employee experience? I’ve worked with folks working on...
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