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Meg Coates
Member Since: 16th Jun 2021
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Meg Coates
Head of Operations Women in CX
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1st Jun 2023
Beyond the rainbow: Elevating LGBTQ+ customer and employee experiences
In 2021, as the newly minted Community Manager at Women in CX , I authored my first article, ‘The rainbow profits’ , exploring Pride, the...
Loyalty
18th Jun 2021
The rainbow profits: Pride, performative allyship and women in CX
Diversity and inclusion is a hot topic in CX, but the conversations (in fact, most CX conversations) seem to happen between white, middle-...
Engagement
