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Meg Coates
Meg Coates
Member Since: 16th Jun 2021
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Meg Coates
Head of Operations Women in CX
  • Articles
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1st Jun 2023

Beyond the rainbow: Elevating LGBTQ+ customer and employee experiences

In 2021, as the newly minted Community Manager at Women in CX , I authored my first article, ‘The rainbow profits’ , exploring Pride, the...
Loyalty
18th Jun 2021

The rainbow profits: Pride, performative allyship and women in CX

Diversity and inclusion is a hot topic in CX, but the conversations (in fact, most CX conversations) seem to happen between white, middle-...
Engagement

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Loyalty
5th Jun 2023

Why do senior CX positions lack diversity?

by
Rachel Williams
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An empty office desk

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Loyalty
5th Jun 2023

Why do senior CX positions lack diversity?

by
Rachel Williams
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Data
26th Jun 2012

Infographic: Why consumers part with personal data

by
Natalie Steers
Loyalty
1st Jun 2023

Elevating LGBTQ+ customer and employee experiences

by
Meg Coates
Any Answers comment Icon 1

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