Member Since: 30th Mar 2021
Meryl D’Sa-Wilson writes about topics and trends in business, SaaS, technology, marketing, and communications.
21st Apr 2021
COVID-19 has put a halt to our regular activities and changed the way we live our lives. Furthermore, it has changed the way we do business...Blog
15th Apr 2021
2020 was a rollercoaster ride but the uncertainties of the pandemic led to new developments in business-customer relationships. So, what...Blog
31st Mar 2021
Post-COVID, customer expectations have shifted towards expecting quick, personalized, and secure customer support. It is crucial to revisit...Blog