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Meryl
meryl
Member Since: 30th Mar 2021
Blogger

Meryl D’Sa-Wilson writes about topics and trends in business, SaaS, technology, marketing, and communications.

Meryl
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21st Apr 2021

Post-Pandemic Customer Service Trends 2021

COVID-19 has put a halt to our regular activities and changed the way we live our lives. Furthermore, it has changed the way we do business...
Blog
15th Apr 2021

4 Rewarding Customer Service Takeaways from 2020

2020 was a rollercoaster ride but the uncertainties of the pandemic led to new developments in business-customer relationships. So, what...
Blog
31st Mar 2021

Improve Digital Customer Communications 2021

Post-COVID, customer expectations have shifted towards expecting quick, personalized, and secure customer support. It is crucial to revisit...
Blog

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