LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Michael Nagle
Member Since: 28th Nov 2015
Michael Nagle
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
9th Oct 2014

How to make video a customer service star for your firm

Today, customers don't just buy a product, they buy an experience. And if that experience doesn't immediately present itself to the user,...
Channels

Most read this week

Engagement
19th Jan 2012

CRM in 2012: The expert predictions

by
Neil Davey
Any Answers comment Icon 2
MyCustomer.com

Trending

Ecommerce
1st Jul 2022

Will Amazon have a customer experience crisis?

by
Rhys Fisher
Any Answers comment Icon 1
Engagement
19th Jan 2012

CRM in 2012: The expert predictions

by
Neil Davey
Any Answers comment Icon 2
Technology
17th Sep 2008

Intuit makes SaaS play, heads for Salesforce...

by
MyCustomer Newsdesk
Any Answers comment Icon 1

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift