A marketing manager with with over a decade of experience, lover of all languages, and worshiper at the altar of the written word, Monica has been writing since she was old enough to hold a pencil (well, crayon?) Currently, Monica has the pleasure of managing content & communities at Nanorep, and has dived head-first into the world of customer satisfaction solutions and cutting-edge technology to provide an effortless, enjoyable consumer experience and a seamless digital journey.