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4 common mistakes made by customer insight leaders
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Why you shouldn't prioritise profitable customers
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Retailer warnings as ecommerce expectations rise
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Resources
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CX Leader of the Year
Natalie Steers
Member Since: 20th Jan 2012
Natalie Steers
Contributor MyCustomer.com
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12th Sep 2013
Has anyone formed a customer experience office?
A member on our LinkedIn group, Rob Urbanowicz, recently posted the following : Has anyone formed a "Customer Experience Office"?? How...
28th May 2013
Should social customer service be integrated into...
Next month, MyCustomer.com will be taking a deeper look at social media customer service and one of the interesting debates we've been...
