Member Since: 31st Oct 2018
As head Marketing for Europe, Middle-East and Africa at TTEC, I am responsible for the development and execution of TTEC's marketing strategy and value proposition across all channels and verticals in the EMEA region. For over 16 years I have planned and led comprehensive marketing strategies with a proven record of accomplishment across various industries and geographic markets.
I am an experienced, hard-working and creative Senior Marketing Professional that understands the importance of results that support our clients’ business goals and objectives. I partner with our sales and solutions teams to build customer experience and contact centre strategies that help simplify interactions and build customer engagement, across every phase of the lifecycle.
Head of Marketing, EMEA TTEC
27th Nov 2018
The evolution of customer journey mapping
Most companies think they understand all the ways customers and clients interact with their brands, but do they really? In an era when...Engagement