Neil Titcomb
Neil Titcomb

Neil Titcomb, Eptica
Member Since: 16th Nov 2017
Blogger
An experienced customer service and CX leader, Neil has over 20 years experience of helping organisations to transform how they interact with customers, improving satisfaction and bottom line revenues.
Eptica
27th Nov 2017
The rise of digital channels has fundamentally changed consumer expectations when it comes to customer service and customer experience...
Blog