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Neil Titcomb
Neil Titcomb, Eptica
Neil Titcomb, Eptica
Member Since: 16th Nov 2017
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An experienced customer service and CX leader, Neil has over 20 years experience of helping organisations to transform how they interact with customers, improving satisfaction and bottom line revenues. 

Neil Titcomb
Eptica
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27th Nov 2017

What’s the state of UK customer experience 2017?

The rise of digital channels has fundamentally changed consumer expectations when it comes to customer service and customer experience...
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