Nick Brown
Member Since: 17th Jun 2002
Chairman CRL
12th Jun 2013
New EU customer data legislation: How will it impact you?
A consultation process is underway that is gathering opinion and comment on a major update to the 1995 European Data Protection Directive...
Data
1st Dec 2011
Can social media really drive customer loyalty?
Most current loyalty programmes are short-sighted in their approach, with basic 'points win prizes' rewards, says Nick Brown. Enter social...
Loyalty