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Nikhil Govindaraj
Member Since: 13th Oct 2016
Blogger
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Nikhil Govindaraj is Vice President of Product Management at Moxie. In this role Nikhil is responsible for all aspects of product management, product design and strategy. Nikhil brings to Moxie more than 15 years of experience in CRM, enterprise collaboration and multi-channel contact centers. Nikhil joined Moxie, then Talisma, in 2000 and has served in several key roles within the organization including program management, sales engineering and product management. Nikhil earned his MBA in Systems and Marketing from Symbiosis, India.

Nikhil Govindaraj
Moxie
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17th Mar 2017

Why video can boost your customer engagement

Millennials have a radically different relationship with video than their parents did. Instead of passively absorbing information in a lean...
Blog
2nd Feb 2017

Banks must embrace mobile to remain relevant

Last year's report by the UK’s Competition and Markets Authority (CMA) concludes that banks must work harder for customers and fully...
Blog
26th Oct 2016

When the digital experience is as good as in-store

The world of online retail is fast moving with huge potential for growth. Not only are consumers increasingly turning to online shopping,...
Blog

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