Login
Sign up
Subscribe to Newsletter
Search
Search
Menu
Marketing
Strategy
Technology
Data
Sales
Sales performance
CRM
Ecommerce
Service
Management
Contact centres
Channels
Customer Experience
Engagement
Loyalty
Voice of the Customer
Resources
Whitepapers & research
Podcasts
Glossary
Brand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Search
Search
Subscribe to Newsletter
Oke Eleazu
Member Since: 28th Nov 2015
Oke Eleazu
Articles
Blog posts
Discussions
Discussion replies
Comments
13th Nov 2009
Super skill me: The six essential skills of the modern super customer service agent
The days of thinking customer service agents are unskilled are over. As Oke Eleazu reveals, the modern agent must be multi-disciplined to...
Contact centres