Member Since: 12th Nov 2015
My name is Omer and I'm a project manager/COO at eTraffic Web Marketing.
We've acquired a lot of knowledge over the years on web marketing for B2B and B2C companies (startups/established companies) in the compettive fields of retail, eCommerce, and gaming.
My experience includes years of hands-on development of modern web applications. I have a passionate enthusiasm for technology.
Happy to be a member on mycustomer.com and hope to connect with many of you, looking to learn and happy to help anyone with questions on how to enhance their online presence.
Poject Manager eTraffic
12th Apr 2016
I intent to agree with Neil Davey.
I think that if we look at another field that restructure the responsibilities hierarchy many times and is much more mature in that sense I think that we will get a much more clear vision about who will control the CX.
If we look at the software development process, we will see that the marketing department containing the PMO’s that managing and controlling the UX / UX designers.
So I think that in that sense the same flow will eventually seep into the low-tech companies and the marketing department should control the CX as a part of bigger picture of the company future Vision.